Shipping & Returns
Shipping Policy
At Sugar Solstice, we strive to ensure that your orders are delivered to you in a timely manner and in perfect condition. Our shipping methods are carefully chosen to provide the best service, and our packaging is designed to protect the sticker sets while minimizing environmental impact. Shipping costs are calculated at checkout based on the delivery address and order size. We aim to provide clear and transparent information to build trust and loyalty with our customers.
We understand the excitement of receiving your seasonal sticker sets, so we work hard to dispatch orders promptly. Once your order has been shipped, you will receive a confirmation email with tracking details to keep you informed every step of the way.
Return & Exchange Policy
Our goal at Sugar Solstice is to ensure that you are completely satisfied with your seasonal sticker sets. If for any reason you change your mind or are dissatisfied with a product, we offer a straightforward return or exchange policy to provide you with confidence in your purchase.
We want you to feel secure when shopping with us, so we've made our return and exchange process simple and hassle-free. If you need to initiate a return or exchange, please contact our customer support team, and we will guide you through the process. Your feedback is valuable to us, and we are committed to addressing any concerns to ensure your satisfaction.